FAQ’s |

Q: How about the water level at Lake Havasu , we have noticed that other lakes on the Colorado River are down more than 50% because of the drought. How is the water level in Lake Havasu doing?
Good news, Lake Havasu is one of the only Lake on the Colorado river that is consistently at 95% or more full pool. The water level in Havasu can never be more than 5 feet down .
Q. When I arrive at the Nautical Beach Front Resort for my Houseboat rental where do I go?
When you arrive at the Nautical Resort, you will go to the General Store which is on the beachfront level under the Nautical Restaurant. After checking in you will be issued a boarding pass and instructed where to go.
Q: When should I make my Houseboat reservation?
As early as possible if you have a particular week or time period that you must have for vacation. We are currently taking reservations for 2016 and 2017.
Q: Is it too late for this season?
Absolutely not! There are still plenty of boats available, but you may have to be more flexible with your choices. You can check availability and book your vacations here. You may also place a reservation toll free at 1-800-843-9218.
Q: What dates are still available for this year?
Oddly enough, some of the very best dates are still available on Lake Havasu – while summer dates fill up quickly, we generally have many dates open. Some of the best dates are mid April through early June and early September through early November. Lake Havasu veterans know that this is the best time of year. The water is warm for skiing and boarding, the crowds are gone and the weather is as close to perfect as it gets. Remember Lake Havasu is in the desert and stays warm when much of the northern region gets the first bite of winter.

Q: I have seen with some houseboat rentals that getting your supplies to the houseboat is a long distance and up and down large hills. How hard is it to load your houseboats?
Good News, we are the only houseboat rental company on the Colorado River that lets you drive right up to you houseboat for loading and unloading. Trust us this is a great feature.
Q: What if I’ve never driven a houseboat?
There’s a first time for everything! Every houseboat captain from novice to experienced is trained prior to departure by our experienced houseboat instructors. Our instructors take the time to show you the ropes (literally) and go over the boat with you and your crew from stem to stern. You will have every opportunity to drive the craft under the instructor’s watchful eye and learn to maneuver your floating home. Don’t worry, every pilot feels a bit intimidated at first, but you can rest assured that these vessels were designed with you in mind – they are pretty tough! We are very good at helping you bring your boat back into the docks if you need the extra help.
Q: How does the houseboat registration process work?
After you determine the houseboat type and your preferred date of departure, we recommend you first try our online reservation service. If you can clear your reservations here you will save several steps. If you don’t find what you need, or have additional questions, you may phone our reservation agents toll free at 1-800-843-9218 where our professional staff can answer your questions and help plan your vacation.

Q: Where do we put in for the night?
Lake Havasu has an estimated 19,000 surface acres and over 300 miles of shoreline. With that comes many coves and beaches for camping overnight. Many of our guests find their cove or beach and set up for the duration. During your orientation we will instruct you on how to properly tie your houseboat on shore.
Q: What about the deposit?
A deposit is due at the time of reservation. Your deposit is refunded by check and mailed within seven days upon your return provided there are no damages and generally clean. See the policies page for more information.
Q: What happens to the deposit if I need to cancel?
It depends on when you cancel. See the policy page for details. If you must make a change, your deposit can generally be applied to your new reservation without penalty. However if you make a change or cancel close to your scheduled departure date, you will be charged a penalty. Last minute cancellations or no-shows lose all of their paid fees. Groups with deposits in place that do not make their final rental fee payment (60 days prior to departure date) will lose their reservation and deposit. We will do our best to contact you to prevent a late payment from a lost reservation, but please help us by marking your calendar. For cancellation insurance please review the link provided on the web page.

Q: When can I pick up my Houseboat?
We board our Houseboats from 10:00 a.m. to 3:00 PM, seven days a week. You pick up your Houseboat anytime during those hours on your date of your departure. There are some exceptions during peak periods and that will be noted in your rental agreement.
Q: What do I do to return the Houseboat?
After a great vacation on Lake Havasu you return your Houseboat to the docks at the Nautical Beach Front Resort. Boats are due back by 2:00 PM on your last day. This means that you should have your boat reasonably cleaned, and all your trash and personal belongings off the boat. You should plan to arrive with ample time to dock. After your boat is docked and cleared out, it will be fueled and checked off by a dock attendant.
Q: Why does the number of people matter?
US Coast Guard regulations require the capacity of all houseboats in the U.S is 12 people while underway., All of our houseboats have sleeping arrangements for 12 people with the exception of our 60 foot Deluxe which has sleeping for 10 people. The capacity of a Houseboat is the number of people allowed on board while it is under way. This includes children and infants. Once you are beached, you can have between 18 to 25 people depending on the houseboat rented while on shore.
Q: Are there any grocery stores nearby?
This is one of the big advantages of boating at Lake Havasu. The city is right on the lake, so you will not have to drive for miles to find a store. Havasu has several large grocery stores within minutes of the Nautical Beach Front Resort.
Q: How old do you need to be to rent a Houseboat?
The captain and co-captain of the boat must be at least 21 years of age and show proof with a valid driver’s license at the time of rental.
Q: Do you allow pets?
We do allow pets with a non refundable pet fee of 150.00 Some restrictions apply so please call us and we will be more than happy to discuss it with you.